myamble-user-website

MyAmble

Welcome to the MyAmble transportation study!

Getting Started

1. If you’re using an Android, Download and install the app from this link.

   If you’re using iOS, Download and install the app from this link. Coming soon.

2. Open MyAmble and sign in. You may be asked to enable location services.

Getting Help

Here are a few issues you might face, and how to resolve them:

My android says it won’t install apps from unknown sources

Please try following one of these guides:

• https://www.samsung.com/us/support/troubleshooting/TSG01001353/
• https://www.verizon.com/support/knowledge-base-222186/
• https://android.gadgethacks.com/how-to/android-101-sideload-apps-by-enabling-unknown-sources-install-unknown-apps-0161947/

My app keeps crashing

Try force quitting your app:

If that doesn’t work, try clearing all storage and cache for the app:

If that doesn’t work, try uninstalling and reinstalling the app

Messages are delayed or are not being sent or received

Please inform your social worker of the issue using email or another communication channel. We apologize for any inconveniences.

I have another issue

Don’t hesitate to contact us for help.